DISCREET PACKAGING We pack your items in a completely opaque thick brown cardboard box OR opaque high strength un-tearable poly bag. We don’t put any indication of the product name in the package on the packaging box*. This ensures the complete privacy of your order and safeguards the quality and packaging of your order. This is done FREE OF CHARGE!
4 Days Local and 15 Days pan-India Delivery Guarantee!
We offer a local (within NCR) ‘4 Days Delivery’ and pan-India ’15 Days Delivery’ guarantee on most products bought on the site. The products ordered will be at your doorstep within 8 business days (Monday to Friday), of your payment having been cleared. For orders which are placed using Credit Card/Net Banking Payment Option and are under Verification, the guarantee is applicable post the payment has been verified.
What is not coveredin the Guarantee:
Delivery delays due to customer unavailability or discrepancies in billing addresses or failures in providing contact numbers for delivery. (If the courier has come to the shipping address within seven business days and not been able to get delivered. The courier may or may not contact you before coming – that is something we have no control over)
Delivery to certain areas eg. North Eastern states, J&K, Remote areas in Hills, etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons, etc.
In the case of cities dealing with law and order situations, the delivery of courier might get temporarily affected.
This guarantee is not applicable to products on backorder status.
Please note: Currently, we do NOT deliver outside the territory of the Republic of India.
Shipping is FREE for all orders
The shipping charges will stay the same irrespective of the size of the order. Even if it costs us more to ship your order to you, we bear the extra cost.
The total shipping charge for your Order will be displayed once you proceed to check out.
Octroi charges wherever applicable is prepaid and not to be borne by the customer.
It is our endeavor to ship all items in your Order together; however, this may not always be possible due to product characteristics, or availability. Also, there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations. In such scenarios, the order will not be accepted online and the message will be displayed requesting to provide an alternate pin code.
Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.
In instances where a customer places multiple orders within a day or two, we might combine orders and ship them together.
We have a tie-up with leading courier service providers in India.
Please e-mail us at [email protected] if you have any questions on our shipping policy.